FAQ

Shipping:

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

How long will it take for my order to arrive?

  • Standard order processing/shipment time is 7-10 business days.
  • You will receive a notification email or text once your order ships.
  • If you need additional assistance, please email us at theauntiesroom@gmail.com 

 Do you offer package tracking?

  • Yes we will provide you with the tracking number once your package is shipped.
  • A shipping confirmation email or text will be sent, once your order has left our facility.
  • We are not responsible if USPS does not update tracking information. 
  • We do not hold packages in our facility once a tracking number has been .

What size should I order?

  • We offer unisex sizes: S, M, L, XL, 2X, and 3X.
  • Please review our sizing guide for the best desired fit. 
  • We suggest sizing down if you desire a slimmer fit.
  • All customers are responsible for reading product descriptions and reviewing size charts prior to purchases.

 

Returns and Exchanges:

Due to COVID-19 and our highest regard for the health and safety of our customers at this time we do not accept returns or exchanges. All sales are final.

If for some reason you require assistance with your order please contact customer support at: theauntiesroom@gmail.com within 7 days of your delivery receipt. Requests made after 7 days of receipt of the item will not be accepted.

 

Care Instructions

T-shirt Care Instructions:

  • Wash inside out in cold water with like colors using a gentle cycle
  • Do not dry clean the garment
  • Dry on low setting or air dry 
  • Iron inside out do not iron directly on garment

 

Sizing Guide

T-shirts are unisex in sizing.

Women should order a size down if they desire a slimmer fit. Unisex fit is equivalent to a women's fitted tee if sized appropriately. Please reference our sizing chart to select best fit for your size.

 Unisex Sizing Available: S, M, L, XL, 2X, 3X

 

 

Unisex XS = Men’s XS = Women's S

Unisex S = Men’s S = Women's M

Unisex M = Men’s M = Women's L

Unisex L = Men’s L = Women’s XL

Unisex XL = Men's XL = Women's XXL

Unisex 2X = Men's 2X = Women's XXXL

Unisex 3X = Men's 3X = Women's XXXXL

 

Still need assistance? Contact customer support.

Customer Support email: thauntiesroom@gmail.com